Privacy Policy for Sites and Services Provided by ARC Document Solutions Ltd / ARC UK Technologies Ltd Updated
May 2022
ARC Document Solutions Ltd and ARC UK Technologies Ltd (collectively known as ARC) collects information through the use of applications, platforms, and web sites created and operated by ARC and its subsidiaries and other related companies (“ARC Sites”). This privacy policy describes ARC’s collection of information from end users of an ARC Site. This privacy policy does not govern any collection or disclosure of information by third parties, including those that may offer products and/or services on or through ARC Sites. If you believe an ARC Site uses ARC software or services but does not have a privacy policy, contact us at PrivacyTeam@e-arc.co.uk
What information does ARC collect?
ARC collects information through use of ARC Sites, including: Device Information – We may collect information about devices running ARC Sites, including platform, a unique ARC-generated ID, OS version, IP address, carrier information, and a country code.
This personal information collected confirms to GDPR regulations
Does ARC collect real time location information?
ARC may collect device location information if location services are enabled for any ARC Sites on the device. We could use location information to provide users of the ARC Sites with information relevant to them based on their location.
How does ARC use information collect from you?
ARC is involved in a merger, acquisition, or sale of all or a portion of its assets, affected users will be notified via email and/or a prominent notice on the ARC Sites of any change in ownership or uses of this information, as well as any choices users may have regarding this information.
Automatic data collection
We automatically collect information about how ARC Sites are used, such as the frequency and duration of usage. This includes details about mobile devices, such as a unique ARC-generated ID for the mobile device. We share anonymous information about use of their respective ARC Sites with third parties, including the way ARC Sites are used, which facilitates improvements to the ARC Sites.
OPT-Out
You may opt out of the collection of location information by turning off location services for ARC Sites on your device. You may opt out of the collection of personally identifiable information by not providing that information to ARC Sites.
Data retention policy, managing your information
ARC will retain information collected throughout the life of each user’s use of ARC Sites except where prohibited by law.
If you would like us to delete User Information and Automatically Collected information associated with your record, please contact us at PrivacyTeam@e-arc.co.uk. We will keep anonymous information and may need to retain some identifying information to ensure that your request continues to be honoured. Your information will be deleted from our active database but may remain in our archives. If we are required to maintain certain information about you, we will comply with your deletion request after fulfilling any legal requirements.
Security
We are concerned about safeguarding the confidentiality of user information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorised employees who need to know that information to operate, develop or improve our Services.
You are advised to consult this Privacy Policy regularly for any changes.
Your Consent
By using an ARC Site, you are consenting to our collection and processing of information as set forth in this Privacy Policy now and as amended by us. “Processing” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United Kingdom.
For questions about this Privacy Policy, please contact:
Attn: Privacy Team PrivacyTeam@e-arc.co.uk
ARC-UK Technologies Ltd. Registered Company No. 4799773 VAT No. 824 2970 25
Registered office: Unit 5 Dartford Trading Estate, Victoria Road, Dartford, Kent DA1 5XS