At ARC we’re always looking to meet skilled, talented and committed people.

We are always looking for staff to join us here at ARC.

Current Opportunities 

2 Positions: Estimator/Account Manager

We currently have two exciting opportunities for talented people with experience in client management and job estimating – working in a fast-paced environment within a team, which is wholly focused upon meeting the exacting demands of our customers.

You will be based at our Dartford Production & Operations ‘Centre of Excellence’ where you will benefit from a working environment, which is second to none and specifically designed to maximise both the potential and wellbeing of our team.

Details of your role:

The role will focus on project managing; client liaison and estimating jobs. This is ideal for someone already working as an account manager, or someone looking to move into the position from a print production role. The successful candidate will report directly to our Head of Operations, managing a variety of projects both autonomously and within the team – fully supported by our sales, operations and management structure.

Duties include:

• Working as part of a team to manage a portfolio of key accounts
• Liaise with clients and advise them on the best product and service solutions for a variety of diverse projects with a “can do” attitude, at all times.
• Provide excellent customer service
• Work with the sales and operations teams to strategically grow accounts in line with business objectives
• Manage briefs from initial point of contact, advising, and cost estimating, through to project management
• Maintain regular contact with clients, build and sustain long-term business relationships
• Act as a key point of contact for clients for day-day operational issues
• Participate in client meetings
• Work collaboratively with the production team to ensure a quality service to clients.

Required skills, experience, and knowledge:

• A knowledge of print production processes and techniques. (Experience with large and/or small format digital print would be an added bonus) 
• Proven track record in building and developing client relationships
• Excellent communication and time management
• Knowledge of managing and developing portfolios of existing clients
• Experience in a client facing role is essential
• Excellent verbal and written communication skills
• Good attention to detail and quality
• Willingness to go above and beyond for customers
• Self-motivated
• Adaptable and enjoy working in a fast-paced environment
• Great MS Excel skills are a prerequisite

Location: Dartford